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Virtual onboarding research

A public-facing summary of the learner experience research that informed later hybrid onboarding design.

Title slide for The Learner Experience of Virtual Onboarding During the COVID-19 Pandemic
The research project helped translate learner feedback into practical design choices.

What the study explored

The project surveyed how people experienced onboarding while working remotely and in hybrid environments, then looked for themes that could inform future onboarding design.

Its findings helped reinforce the importance of connection, spacing, and learner support during the transition into a new role.

Key themes

  • Connection matters.
  • People need clear structure.
  • Spacing helps reduce overwhelm.
  • Onboarding should balance information with belonging.

Supporting materials

A few public-facing pieces that can be linked or embedded as the site grows.

Research deck

The public presentation version.

Survey insights

Themes identified through analysis.

Design implications

What the findings suggest for onboarding.

Future directions

Ideas for hybrid and virtual experiences.